Refund policy

Return & Refund Policy

Thank you for supporting my art. Because each piece is handcrafted—and in many cases, custom-made—I adhere to the following policies regarding returns and refunds:

1. Final Sale Policy

All sales are final once the artwork has been dispatched or delivered. No returns or refunds will be issued after the artwork has been sent out.

2. Commissions & Custom Work

For commissioned pieces, clear communication is key to ensuring you love the final result.

• Queries & Changes: Any questions, concerns, or requests for changes must be communicated before the final delivery.
• Artist Discretion: Requested modifications to commissions are subject to my professional discretion. Significant changes to the original brief may incur additional fees.

3. Damaged Items

I take great care in packaging my work to ensure it reaches you safely. However, if your artwork arrives damaged:

• Proof of Damage: You must provide clear photographic evidence of the damage to both the artwork and the packaging within 48 hours of receipt.
• Resolution: Once proof is received, we will discuss a potential remedy on a case-by-case basis (such as a repair, replacement, or partial credit), depending on the nature of the damage.

4. Shipping & Delivery

Please ensure your shipping address is correct at the time of purchase. I am not responsible for items delivered to an incorrect address provided by the buyer.